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Frequently Asked Questions
Do I have to register for an account to order from this site?
How do I get my first order discount voucher?
How do I use the Wish List?
How do I use your social media options?
Why don’t you have reproductions of more of your original paintings available for sale?
Can I order a printed catalog of your products?
Payment and Policies
What are your payment options when placing an order?
Are payments secure? How do you use my personal information?
Can you process my check or money order?
I’m a reseller. How do I qualify for wholesale pricing?
Will I be charged sales tax for my order?
Can I view a copy of the “Terms and Conditions” that I agree to when I make a purchase on this site?
Shipping and Returns
What shipping methods do you use, and how do you determine shipping costs?
When will I receive my order?
Can I track my order?
What are your store policies regarding returns and exchanges?
I’m local to Ukiah, CA. Can I pick up my order?
Do you ship to countries outside of the United States, and can I use my own currency?